📦 Return & Refund Policy – Safe Cub™

Last Updated: May 2026

At Safe Cub™, customer satisfaction and family trust are our highest priorities 🩵
We proudly stand behind the quality of every product we offer. Please carefully read our Return & Refund Policy before placing your order.

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1. Eligibility For Returns ✅

1.1 Customers may request a return within 14 days of receiving the product.

1.2 To qualify for a return, the item must:

• Be unused and in original condition
• Include original packaging and accessories
• Show no signs of physical damage caused by misuse
• Include proof of purchase/order confirmation

1.3 Products that are heavily used, damaged intentionally, or missing accessories may not qualify for a refund.

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2. Non-Returnable Items 🚫

2.1 The following items are not eligible for return:

• Final sale or clearance products
• Gift cards
• Damaged items caused by improper installation or misuse
• Products returned without prior approval

2.2 Any item returned beyond the return period may be rejected.

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3. Refund Process 💳

3.1 Once your returned item is received and inspected, we will notify you regarding approval or rejection.

3.2 Approved refunds are processed back to the original payment method within:

• 5–10 business days depending on your bank/provider

3.3 Shipping fees are non-refundable unless:

• Wrong product was delivered
• Product arrived defective
• Product arrived damaged

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4. Damaged or Defective Products ⚠️

4.1 If your order arrives damaged or defective:

• Contact us within 48 hours of delivery
• Include clear photos/videos of the issue

4.2 Our support team will review the issue and provide:

• Replacement
• Partial refund
• Full refund (if applicable)

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5. Return Shipping 📦

5.1 Customers are responsible for return shipping costs unless the issue was caused by us.

5.2 We strongly recommend using tracked shipping for returns.

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6. Order Cancellation ❌

6.1 Orders can only be canceled before shipment.

6.2 Once an order has been shipped, cancellation is no longer possible.

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7. Contact Information 📩

For all return or refund requests, please contact:

📧 info@mysafecub.com
📧 Support@mysafecub.com